A clear agreement.

The product

Bulong is a local-first dictation application for supported Apple Silicon Macs. It transcribes speech and attempts to insert the result into a compatible text field. It is not a transcription accuracy guarantee, translation service, medical or legal tool, or a promise of compatibility with every application.

Review your text before sending, publishing, or relying on it, especially names, dates, numbers, and sensitive instructions. Bulong does not send messages on your behalf.

Trial and subscription

The planned trial lasts 14 days and does not require a payment card. It does not automatically turn into a paid subscription. Continued paid access requires an explicit purchase.

The planned monthly offer is US$6.99, or ₱399 for the Philippines launch offer, for one active Mac. Checkout must show the applicable currency, taxes, total, renewal schedule, and payment provider before you pay. A monthly subscription is recurring access, not a perpetual license.

Speech processing is local after a model has downloaded. Activation and periodic entitlement verification require an internet connection. Offline access is bounded by the verified entitlement and its grace period.

Cancellation and restored access

Cancel future renewals using the provider’s billing portal or request help at hello@bulong.app. Cancellation normally keeps paid access through the paid period; it does not by itself refund an earlier charge.

If you reinstall or replace your Mac, use purchase restoration or contact support. You may move your one-Mac activation, but not share or resell it. A refund, charge reversal, or revoked purchase can end paid access. You keep responsibility for your local files and exports.

14-day first-payment refund policy

If the first subscription payment does not work out for you, request a refund within 14 calendar days of that payment by emailing hello@bulong.app with your purchase email and receipt or order reference.

This planned policy covers the first payment, not an automatic refund of each monthly renewal. Duplicate charges and billing errors should still be reported. Any mandatory rights in your location continue to apply. Approved refunds are processed through the payment provider, whose processing times may vary.

Do not email card information, your full license key, audio recordings, or transcript history.

Updates, availability, and support

Features, supported systems, and requirements can evolve. Release notes will identify material changes. Update checks are optional; software security and compatibility can still make an update important.

We will provide an email support route, but do not offer an uptime, response-time, or uninterrupted offline-access guarantee. Keep backups of any important exported work.

Before checkout opens

The operator’s required business details, payment-provider disclosures, and any jurisdiction-specific terms must be finalized for the selling entity. This page does not claim that legal or regulatory review is complete. Contact hello@bulong.app with questions.